Customer Service Representative

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Deliver exceptional customer service via phone and face-to-face interactions

• Promote new business opportunities and maintain relationships with existing customers

• Assist in the preparation and processing of loans and income tax returns

⛳️ Requirements

• Proficiency in both English and Spanish

• Experience in customer service

• A positive, customer-focused demeanor

• No prior experience in finance necessary

🏝️ Benefits

• Comprehensive training with opportunities for pay increases

• An EXCELLENT benefits package that includes medical insurance with minimal employee cost

• Coverage for dental, life insurance, and both short- and long-term disability

• Profit sharing options

• 401k plan with company matching contributions

• Paid sick leave, holidays, and vacation time

• Potential for monthly bonuses

• Contributions to community service initiatives supporting charities and local organizations

• Opportunities for employee growth and career advancement