Customer Service Representative, 2nd Shift

This is a fully remote position, open to applicants in United States.

📋 Description

• You will handle incoming calls, collecting vital information from callers while enjoying the convenience of working from home.

• You will serve as a virtual receptionist, managing inbound calls and representing various business accounts assigned to ASuperior.

• In this position, you will record and communicate messages, respond to inquiries, and direct calls as necessary in a sometimes dynamic environment.

⛳️ Requirements

• Exceptional communication skills, both oral and written.

• A positive demeanor, friendly disposition, and the ability to listen effectively.

• Punctual and dependable.

• Proficient in navigating a computer and possesses strong typing abilities.

• Willingness to perform at a high standard and be accountable.

• Embraces a mindset focused on continual improvement.

🏝️ Benefits

• Health benefits become available after 30 days of employment.

• The company covers 70% of monthly medical premiums, which include medical, dental, and vision plans.

• We provide a 3% company match retirement plan.

• We fully cover a company-sponsored life insurance policy.

• Vacation and leave time accrual starts after 90 days of employment.