Customer Experience, Human Resources & Talent Acquisition Professionals

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with seasoned HR and Talent Acquisition experts on various client projects.

• Recognize outstanding candidates for positions within the Customer Experience sector.

• Establish enduring connections with HR professionals and link them to significant opportunities.

• Evaluate backgrounds in relation to client searches throughout the Customer Experience outsourcing field.

• Initiate introductory discussions to explore candidates’ backgrounds and career aspirations.

⛳️ Requirements

• Applicants should possess recent experience in Human Resources or Talent Acquisition, specifically within a Customer Experience (CX), Contact Center, or Business Process Outsourcing (BPO) organization.

• Experience in supporting various HR functions, including Talent Acquisition, Human Resources, HR Business Partnership, Employee Relations, Learning & Development, Organizational Development, Workforce Planning, or People Operations.

• Proven track record in addressing the distinct talent requirements of Customer Experience organizations, such as high-volume recruiting, operational scaling, rapid growth, or multi-site workforce settings.

• Experience in high-volume, fast-paced, or multi-site business contexts.

• Strong understanding of full-cycle recruiting, employee lifecycle procedures, and HR best practices.

• Experience collaborating with business leaders to enhance hiring strategies, workforce planning, employee engagement, and organizational development.

• Exceptional communication, relationship-building, and stakeholder management capabilities.

• Ability to juggle multiple priorities while providing outstanding candidate and employee experiences.

• Proficient with Applicant Tracking Systems (ATS), HRIS platforms, and recruitment technologies.

• Authorized to work in the United States.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.