Customer Experience, Finance & Accounting Professionals

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with esteemed Customer Experience (CX), Contact Center, and Business Process Outsourcing (BPO) organizations.

• Identify outstanding Finance and Accounting professionals to enhance financial performance and operational efficiency.

• Foster relationships with seasoned Finance and Accounting professionals for client engagements.

• Evaluate backgrounds in relation to client searches within the Customer Experience outsourcing sector.

• Engage with professionals whose experiences are in line with client hiring requirements.

⛳️ Requirements

• Recent experience in Finance or Accounting directly within a Customer Experience (CX), Contact Center, or Business Process Outsourcing (BPO) organization is essential.

• Background in Finance, Accounting, FP&A, Commercial Finance, Corporate Finance, Financial Reporting, Accounting Operations, or other related financial fields.

• Strong grasp of financial planning, budgeting, forecasting, and business performance evaluation.

• Experience collaborating with executive leadership and operational teams to facilitate strategic decision-making.

• Superior analytical, financial modeling, and problem-solving capabilities.

• Advanced skills in Microsoft Excel and financial reporting tools.

• Must be authorized to work in the United States.

• Preferred Qualifications

• Experience assisting enterprise or global Customer Experience organizations.

• Experience in multi-site operations or international delivery centers.

• Familiarity with P&L management, EBITDA analysis, cost optimization, pricing strategies, or operational finance.

• Experience with private equity-backed or publicly traded companies.

• Proficient in ERP systems such as Oracle, SAP, NetSuite, Workday Financials, Microsoft Dynamics, or similar platforms.

• CPA, CMA, MBA, or equivalent professional certification is advantageous.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional development and advancement.

• Flexible working arrangements to promote work-life balance.

• Engaging and inclusive company culture.