Compliance Operations Lead

This is a fully remote position, open to applicants in India.

📋 Description

• Guide the Compliance Ops team members in areas such as KYB, KYC, transaction monitoring, sanctions, blockchain analytics, customer risk assessment, and case review processes.

• Manage the daily operational model for analyst evaluations, escalations, quality assurance, backlog management, and case resolutions.

• Establish a scalable cadence focused on productivity, quality, service level agreements, escalations, and ongoing enhancements.

• Define clear expectations regarding review quality, evidence criteria, case documentation, decision-making, and escalation practices.

• Mentor, oversee, and cultivate the skills of analysts and managers as the team grows.

• Collaborate with the second line of Compliance, Legal, and other Compliance Ops team members to convert policy and regulatory requirements into actionable operational workflows.

• Assist in designing and maintaining review protocols, checklists, control processes, and operational guides for KYB, KYC, transaction monitoring, sanctions, wallet screening, and suspicious activity escalation.

• Take ownership of the execution and integration of these workflows throughout the Compliance Ops team.

• Develop quality assurance frameworks to pinpoint review deficiencies, enhance consistency, and bolster operational controls.

• Collaborate with Compliance and Legal on exceptional cases, escalation criteria, remediation processes, and review standards.

• Ensure that records, case documentation, decision-making, and supporting evidence are thorough, coherent, and audit-ready.

• Manage the Compliance Ops perspective regarding tools, workflow architecture, case management, transaction monitoring, blockchain analytics, customer risk assessments, and operational dashboards.

• Work alongside Product, Engineering, Data, Compliance, Legal, and vendors to refine analyst workflows and minimize unnecessary manual tasks.

⛳️ Requirements

• A minimum of 15 years of experience in compliance operations, financial crime operations, AML, KYC, KYB, sanctions, transaction monitoring, or similar fields.

• Extensive experience in leading teams, managing managers, or scaling operational functions within fintech, payments, banking, crypto, trading, or financial services.

• In-depth knowledge of AML, sanctions, KYC, KYB, transaction monitoring, customer risk assessment, and suspicious activity escalation processes.

• Proven experience in establishing operational standards, review protocols, quality assurance processes, control frameworks, and management reporting.

• Capability to effectively collaborate with second line Compliance and Legal teams while maintaining operational execution.

• Familiarity with case management systems, transaction monitoring tools, KYC/KYB service providers, sanctions screening tools, or blockchain analytics solutions.

• Strong analytical skills, attention to detail, and the ability to quickly identify operational risks.

• Exceptional leadership qualities, including coaching, performance management, recruitment, and fostering team culture.

• Ability to thrive in a fast-paced startup environment where processes need to be established, enhanced, and scaled rapidly.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Equity in a rapidly expanding company.

• Opportunity to operate in a dynamic startup at the cutting edge of fintech innovation.

• Chance to make a significant impact on global financial infrastructure.

• Collaborative work culture emphasizing personal and professional development.