Compliance Analyst II

📋 Description

• Assess and constructively question internal responses to consumer complaints and potential issues from the operations team while advising them on a broad range of regulatory requirements, including (but not limited to) credit reporting, disputes, bankruptcy, fair lending, and UDAAP;

• Analyze customer complaints to determine root causes, assess trends, and identify opportunities for product and process enhancements to resolve recurring problems;

• Collaborate with cross-functional teams to address compliance matters and escalate to senior management when necessary;

• Assist with metrics reporting and contribute to process improvement initiatives;

• Support various key compliance and risk management projects as required.

⛳️ Requirements

• 3 to 5+ years of relevant professional experience in Compliance, Enterprise or Operational Risk, or Audit within a financial services organization, Fintech, or regulatory body;

• Curious and proactive in suggesting innovative, effective solutions;

• Exceptional project management, critical thinking, time management, and analytical abilities;

• Outstanding verbal and written communication skills, with the capacity to articulate complex and critical issues;

• Strong interest in fintech and consumer financial protections.

🏝️ Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents

• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses

• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge

• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount