Commercial Intelligence Analyst

This is a fully remote position, open to applicants in Canada.

📋 Description

• Gather, cleanse, and organize datasets from clinic systems, marketing platforms, and internal reporting tools.

• Create and uphold structured datasets for commercial analysis purposes.

• Ensure the consistency and precision of key performance metrics across various clinics.

• Examine patient behavior, visit frequency, treatment adoption, and revenue trends.

• Assist in analyses focused on patient retention, lifetime value, and treatment pathways.

• Identify factors influencing clinic performance and pinpoint opportunities for revenue enhancement.

• Analyze metrics related to marketing and sales funnels, including leads, consultations booked, consultation close rates, and new patient conversion.

• Assess the performance of marketing channels and discover opportunities to boost new patient acquisition.

• Collaborate with marketing and clinic teams to identify operational or marketing factors affecting funnel performance.

• Create and manage dashboards in Power BI to monitor key performance metrics across clinics.

• Develop Excel-based analytical tools and models utilized for assessing clinic performance.

• Convert complex data into clear visualizations and summaries for leadership, suitable for ad hoc reporting, monthly operating reports, and quarterly board meetings.

• Oversee multiple analytical projects concurrently, ensuring that analyses are delivered accurately and punctually.

• Work closely with the VP of Growth to define analytical questions, establish project timelines, and monitor progress.

• Transform broad business inquiries into organized analytical plans and milestones.

• Proactively manage priorities and follow up on data requests or dependencies across various teams.

• Ensure that analytical work is well-documented and organized to facilitate efficient repetition or updates of analyses.

• Collaborate with marketing, finance, and operations teams to support analytical projects.

• Partner with finance, operations, and IT departments to access new data sources.

• Collaborate with leadership to explore trends and validate growth hypotheses.

⛳️ Requirements

• Bachelor’s degree in Data Science, Statistics, Economics, Mathematics, Computer Science, or a related analytical discipline.

• 2–4 years of experience in data analysis, business intelligence, or a comparable role.

• Strong expertise in Excel (including advanced formulas, pivot tables, and data manipulation).

• Experience in creating dashboards using Power BI or Tableau.

• Familiarity with SQL or Python is a plus.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Health, dental, and vision insurance coverage.

• Opportunities for professional development and continuous learning.

• Flexible working hours and remote work options.

• Collaborative and innovative work environment.