Clinical Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Collect, organize, and analyze clinical data from multiple sources within G.E.H.A.

• Create detailed reports and presentations for senior leadership regarding clinical operations, outcomes, and performance metrics.

• Assess clinical performance indicators to identify trends, patterns, and areas for improvement.

• Collaborate with clinical teams to gain insight into operational challenges and opportunities for enhancement.

• Review and evaluate dashboards and metrics to obtain real-time insights into clinical performance and outcomes across the clinical operations division.

• Establish KPIs and benchmarks to monitor progress and facilitate data-driven decision-making.

• Work alongside Data & Analytics and other G.E.H.A. departments to maintain data integrity, standardization, and accuracy.

• Determine reporting requirements and implement solutions to fulfill stakeholder needs.

• Identify opportunities for process improvement, efficiency, and quality enhancement within clinical operations.

• Suggest optimization strategies grounded in data-driven insights and industry best practices.

• Document methodologies, findings, and recommendations.

• Present complex data in a clear manner to senior leadership.

• Provide cross-functional support to Clinical Quality, Population Health, Dental, Pharmacy, Medical Management, and Health & Well-being.

• Collaborate closely with the Director of Medical Management to bolster the Clinical Operations Division.

⛳️ Requirements

• Bachelor’s degree in healthcare management, data science, statistics, or a related field.

• Over 3 years of experience in healthcare data analysis and reporting within a clinical or healthcare environment.

• Proficiency in data analysis tools and software such as SQL, Tableau, and Excel.

• Strong understanding of healthcare operations, clinical workflows, and healthcare data systems.

• Excellent communication and presentation skills.

• Ability to convert complex data into actionable insights.

• Detail-oriented, with strong problem-solving and critical-thinking skills.

• Ability to provide non-cellular high-speed internet service such as fiber, DSL, or cable modem for a home office.

• Minimum internet speed of 30 Mbps download and 5 Mbps upload.

• Latency response time lower than 80 ms.

• Hotspots, satellite, and wireless internet service are not acceptable.

• A dedicated workspace without ongoing interruptions to safeguard member PHI/HIPAA information.

• Must reside in an eligible U.S. location; G.E.H.A. does not hire employees from U.S. territories or Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, or Maine.

🏝️ Benefits

• Competitive pay/salary ranges.

• Incentive plan.

• Health/Vision/Dental benefits effective from day one.

• 401(k) retirement plan with dollar-for-dollar company match up to 4% employee contribution, plus a 6% annual company contribution.

• Pretax or Roth 401(k) options available.

• Comprehensive employee well-being program.

• Paid Time Off.

• Personal Community Enrichment Time.

• Company-provided Basic Life and AD&D insurance.

• Company-provided Short-Term & Long-Term Disability coverage.

• Tuition Assistance Program.

• Opportunities for professional development.

• Advancement opportunities.

• Benefits commence on day one.

• Work-from-home option available.