Client Support Specialist – Level I

This is a fully remote position, open to applicants in Utah.

📋 Description

• Provide prompt and professional assistance to clients through phone and Intercom.

• Implement standard procedures to resolve inquiries.

• Contribute to fostering positive relationships with clients.

• Engage in regular team meetings and training sessions.

• Work collaboratively with team members on content creation activities.

⛳️ Requirements

• A minimum of 1 year of experience in customer service.

• Strong verbal and written communication skills.

• Familiarity with Salesforce and Intercom is preferred.

• A compassionate and positive demeanor in customer interactions.

• Basic technical proficiency with an eagerness to learn.

🏝️ Benefits

• Health, dental, and vision insurance.

• Disability coverage.

• Life insurance.

• Paid time off.

• 401(k) retirement plan.