Claims Specialist – Large Loss

This is a fully remote position, open to applicants in Alabama, +18 more states.

📋 Description

• Conduct investigations, analyses, and assessments to determine liability regarding substantial first-party homeowner property losses and damages exceeding $100K.

• Negotiate settlements and authorize payments within designated limits, ensuring claims are resolved promptly and in a cost-efficient manner.

• Communicate effectively with policyholders, agents, and service providers through phone, email, and internal systems to accurately document claim information.

• Manage loss and expense reserves proficiently to guarantee precise and timely reserving practices across all large loss claim situations.

• Develop and uphold detailed claim handling documentation within the electronic claims management system and related applications, including the completion and escalation of Large Loss Reports (LLR’s).

• Demonstrate the ability to manage a backlog of claims at various stages in the claims process successfully.

• Interpret and apply the specifics of insurance policies to ensure the accuracy of payments and claim denials.

• Possess the ability to comprehend computer-generated loss estimates and construction terminology.

• Update and maintain thorough claim handling notes in our electronic claims management system and other associated applications.

⛳️ Requirements

• Over 10 years of experience as a desk adjuster in the homeowner/property sector.

• Prior experience in Large Loss adjusting.

• Knowledge of valued policy states and understanding of applicable perils, including when tendering limits is suitable.

• Experience collaborating with contractors and vendors for the resolution of complex claims.

• Familiarity with large-scale rebuilds and mitigation estimates.

• Currently licensed or eligible for licensure as an adjuster in TX, FL, NY, LA, MA, and AL (we can assist with licensing fees).

🏝️ Benefits

• 20 days of PTO annually

• Medical, Dental, Vision coverage

• Company-paid Short- and Long-Term Disability

• Company-paid Life & AD&D insurance

• Healthcare, Dependent Care, and Transit Flexible Spending Accounts (FSA)

• 401K plan with a generous matching contribution and no vesting schedule