Business Operations Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee employee timecards in Swept, which includes daily assessments, corrections, edits, and generating payroll-ready reports.

• Assist with recruiting, hiring, onboarding, candidate scheduling, and processing new-hire documentation.

• Maintain employee records and ensure compliance with documentation requirements.

• Organize employee schedules and site assignments.

• Direct call-outs and staffing notifications to supervisors.

• Monitor supply requests, clarify inquiries, place vendor orders, track deliveries, and resolve any discrepancies.

• Input vendor invoices into QuickBooks Online and monitor payment statuses.

• Keep the QBO product and service list updated.

• Manage the content calendar and schedule social and content postings.

• Create and oversee social media content and foster community engagement.

• Ensure website information is kept up-to-date.

• Handle incoming calls and manage office lines.

• Oversee internal communications and disseminate company-wide announcements.

• Administer software user accounts, licenses, and routine configurations.

• Utilize AI tools for content creation, research, and administrative tasks.

• Provide support for event logistics and coordination with external organizations.

⛳️ Requirements

• Minimum of 3 years of experience in an operations, administrative, or business support capacity.

• Practical experience managing timecards and schedules for a distributed or field-based workforce.

• Experience in accounts payable, including bill entry, payment tracking, and resolving vendor discrepancies.

• Proven ability to work independently and remotely without daily supervision.

• Excellent written communication skills and the ability to document processes clearly.

• Strong attention to detail.

• Experience in commercial janitorial, facilities, or other field-services industries (desirable).

• Previous experience with Swept, QuickBooks Online, or HubSpot (desirable).

• Experience in social media content creation and community management (desirable).

• Familiarity with AI tools such as Claude (desirable).

🏝️ Benefits

• Opportunity for remote work.

• Part-time employment.