Business Operations – GRC Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver administrative support to IT leadership, encompassing calendar management, meeting scheduling, agenda preparation, and follow-ups.

• Create reports, presentations, and internal communications.

• Organize team events, manage onboarding logistics for new IT hires, and facilitate cross-departmental scheduling.

• Oversee team documentation, trackers, and shared resources.

• Handle daily IT financial operations, which includes budget monitoring, accruals, invoice processing, and monthly spending reconciliation.

• Collaborate with Finance on forecasting, variance analysis, and annual IT budget preparation.

• Monitor software licenses, SaaS subscriptions, and hardware expenses; identify potential cost-saving opportunities.

• Manage cost allocations and chargebacks when applicable.

• Oversee the IT procurement process, including obtaining quotes, issuing purchase orders, securing approvals, receiving items, and matching invoices.

• Maintain vendor relationships and keep track of contract renewal dates, terms, and service level agreements (SLAs).

• Work with Legal and Finance on contract reviews and vendor onboarding processes.

• Manage logistics for inbound and outbound hardware, including equipment for new hires, employee returns, and return merchandise authorizations (RMAs).

• Ensure accurate asset and inventory records are maintained.

• Handle both international and domestic shipping requirements, customs documentation, and relationships with carriers as necessary.

• Lead the coordination of Governance, Risk, and Compliance (GRC) activities across IT, internal stakeholders, and external auditors.

• Manage audit schedules, evidence collection, and remediation tracking for SOC 2 and ISO 27001 programs.

• Maintain policy documentation, control matrices, and risk registers.

• Track and report compliance status to leadership while driving accountability for outstanding items.

• Coordinate responses to security questionnaires and customer compliance requests alongside IT and Sales.

• Ensure reliable IT budget tracking and purchasing, timely audit cycles, efficient hardware and logistics workflows, and visibility for leadership into spending and compliance.

⛳️ Requirements

• 2–4 years of experience in business operations, IT operations, finance administration, or a related hybrid role.

• Working knowledge of accounting principles, including purchase orders, invoicing, accruals, and budget tracking.

• Experience with an ERP/accounting system is advantageous.

• Familiarity with GRC concepts and audit processes.

• Ability to coordinate audits and follow up on evidence and responsible parties.

• Exceptional organizational abilities and attention to detail.

• Capacity to manage multiple workstreams effectively.

• Strong written and verbal communication skills.

• Comfortable engaging with executives, engineers, auditors, and vendors.

• High level of discretion and sound judgment in handling confidential financial and organizational data.

• Proficient in spreadsheets and productivity tools.

• Experience in procurement, asset management, or GRC platforms is beneficial.

• Familiarity with supporting an end-to-end SOC 2 or ISO 27001 audit cycle is a plus.

• Experience in fully remote roles, demonstrating strong self-direction and asynchronous communication skills, is a plus.

• Background in IT asset management or hardware logistics is a plus.

• Experience in a rapidly growing technology or services company is a plus.

• Legal authorization to work in the country where the role is located.

🏝️ Benefits

• Equal opportunities for collaboration across different continents and cultures.

• An inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.

• The chance to influence real-world AI-driven projects across significant industries.

• Opportunity to engage with clients ranging from startup innovations to enterprise transformations.