Bilingual Premium Support Specialist – French/English

This is a fully remote position, open to applicants in Canada.

📋 Description

• Deliver comprehensive assistance to vital members of our community

• Engage with Airbnb customers through all existing and upcoming communication channels

• Guarantee full resolution for all cases assigned to you

⛳️ Requirements

• Minimum of 3 years of relevant experience within multicultural customer service teams

• Strong active listening skills to fully grasp customer needs

• Willingness to work during weekends and public holidays

• Fluency in both English and French is essential

🏝️ Benefits

• Health insurance coverage

• Flexible working arrangements

• Opportunities for professional development

• Employee Travel Credits