Bilingual Customer Service Representative

This is a fully remote position, open to applicants in Nevada, +3 more states.

📋 Description

• Handle incoming calls and initiate outgoing calls.

• Assist clients with their questions and offer effective solutions.

• Operate in a fast-paced call environment.

• Work collaboratively with colleagues to foster a positive culture and uphold service quality.

• Achieve performance goals related to call management and customer satisfaction.

⛳️ Requirements

• Proficient in both English and Spanish.

• Competent in using computer applications within a Windows environment.

• Capable of typing at least 25-30 words per minute.

• Must exhibit integrity, honesty, and a strong work ethic.

• Punctual with excellent attendance record.

• Ability to manage multiple tasks efficiently while remaining composed.

• Required to successfully complete a post-offer/pre-employment background check.

🏝️ Benefits

• Paid Training

• WE PROVIDE ALL EQUIPMENT

• Family Oriented Team

• PTO

• Medical, Vision and Dental

• Company matching 401K plan

• Employee Assistance Program

• Short- and long-term disability

• Life Insurance options