Bilingual Customer Service

This is a fully remote position, open to applicants in Florida.

📋 Description

• Handle inquiries through inbound service calls

• Respond to a diverse range of customer queries in a consistently courteous manner

• Record each interaction and resolution in the computer tracking system

⛳️ Requirements

• At least one year of prior experience in a call center environment

• Excellent communication skills in both English and Spanish, both written and verbal

• Willingness to participate in a 100% classroom training program

• A strong desire to meet or surpass performance objectives

• Proficient with computers and capable of resolving minor technical issues with limited support

🏝️ Benefits

• Paid virtual training

• Ability to work remotely