This is a fully remote position, open to applicants in United States.

• Gather, process, and enter commission statements from a variety of insurance providers.

• Evaluate commission transactions and verify them against bank statements.

• Oversee multiple deadlines to guarantee timely commission payments to agents.

• Respond to agent inquiries swiftly, accurately, and courteously, including managing difficult situations with professionalism and composure.

• Carry out additional tasks related to the commissions department as assigned by the immediate supervisor.

• Prior experience in an IMO or at a carrier level is a plus.

• Bilingual proficiency in both English and Spanish (written and spoken) is essential.

• Familiarity with Excel is beneficial.

• Strong attention to detail and accuracy is required.

• Excellent time management and organizational skills are necessary.

• Ability to effectively manage tight deadlines and multiple priorities.

• Strong problem-solving and investigative skills.

• Dependable, trustworthy, proactive, with a strong sense of ownership and initiative.

• Outstanding verbal and written communication abilities.

• Approachable and professional in conveying challenging information via phone and email.

• Strong computer skills and a willingness to learn new systems.

• Ability to remain calm and positive in stressful situations.

• Positive attitude with a readiness to accept constructive feedback.

• Must reside and have authorization to work in the USA.

• Work-life balance with paid vacation and sick leave.

• Competitive salary.

• Comprehensive medical, dental, and vision benefits.

• Flexible work arrangements: on-site, hybrid, and remote options.

• Opportunities for career growth and professional development.

• Inclusive team environment.

• Standard day shifts with no weekend work.

• Company events and celebrations.

• Tuition reimbursement.

• Equipment provided by the company.

Bilingual Commissions Administrator – English/Spanish

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