AVP National Technical Compliance

This is a fully remote position, open to applicants in Florida.

📋 Description

• Directly oversee the delivery of information regarding workers’ compensation legislative, regulatory, and precedent case law.

• Offer technical consultation to customers, prospects, and client services concerning workers' compensation issues and strategies.

• Assist and support company initiatives while serving as the workers' compensation technical expert for other departments within the organization.

• Monitor federal and state workers’ compensation statutes, regulations, and case law to pinpoint changes that affect claims administration.

• Aid in supporting sales and account management efforts.

• Spearhead the development and/or revision of workers’ compensation service expectations and best practices.

• Oversee the formulation and implementation of specific state strategies to tackle workers’ compensation compliance issues and challenges.

• Participate in and present at industry conferences.

• Manage the research of technical inquiries or issues related to workers' compensation matters.

• Communicate with colleagues and/or clients regarding changes in workers’ compensation jurisdiction or carrier requirements.

• Develop and maintain content for the Workers’ Compensation portal site.

• Identify current and/or emerging trends and issues in workers’ compensation jurisdiction, then direct the creation and execution of action plans.

• Address carrier and client technical issues as assigned.

• Prepare training outlines; develop training modules in collaboration with Sedgwick University, schedule and deliver training presentations, and monitor training compliance and outcomes.

• Identify opportunities to optimize costs and enhance efficiencies for managed workers’ compensation vendors.

⛳️ Requirements

• A Bachelor’s degree from an accredited college or university is preferred.

• A minimum of ten (10) years of experience in project management or a related field, or an equivalent combination of education and experience is required.

• Strong preference for experience in managing national initiatives.

• Training experience is preferred.

• Knowledge of jurisdictional requirements is essential.

• Capability to research technical issues effectively.

• Comprehensive technical knowledge of claims management, managed care, or call center operations.

• Exceptional oral and written communication skills, including proficiency in presentation.

• Proficient in PC usage, including Microsoft Office products.

• Strong analytical and interpretive abilities.

• Excellent organizational skills.

• Outstanding interpersonal skills.

• Proven management and leadership capabilities.

• Strong negotiation skills.

• Ability to create and produce thorough, accurate, and constructive written reports.

• Competence to work effectively in a team environment.

• Capacity to meet or exceed performance competencies.

🏝️ Benefits

• Health insurance.

• 401(k) matching.

• Flexible work hours.

• Paid time off.

• Opportunities for professional development.