Amazon Connect Integration Engineer

This is a fully remote position, open to applicants in India.

📋 Description

• Create and uphold RESTful APIs to facilitate frontend and backend integrations

• Develop and oversee Python-based AWS Lambda functions for serverless workflows

• Set up and manage Amazon Connect contact flows, routing logic, and queue behaviors

• Design and refine DynamoDB schemas, indexes, and scalable data models

• Utilize AWS services including Lambda, API Gateway, S3, DynamoDB, IAM, and CloudWatch

• Collaborate with UI teams to ensure smooth integration between frontend applications and backend systems

• Manage infrastructure through Terraform and adopt Infrastructure-as-Code practices

• Support scalable cloud-native architectures and event-driven systems

• Collaborate with Amazon Professional Services and internal engineering teams on essential initiatives

• Diagnose production issues and assist with deployments as needed

⛳️ Requirements

• Over 5 years of experience in AWS cloud development and serverless architectures

• Practical expertise in Python, particularly in AWS Lambda development

• Familiarity with Amazon Connect and the configuration of contact flows

• Comprehensive understanding of DynamoDB, including schema design, indexing, and scaling techniques

• Experience in building and consuming RESTful APIs

• Knowledge of AWS services such as API Gateway, S3, IAM, CloudWatch, and DynamoDB

• Proficient with Terraform for managing infrastructure

• Awareness of event-driven and microservices-based architectures

• Excellent communication and cross-functional collaboration abilities

🏝️ Benefits

• Health insurance

• Language courses

• Relocation program

• Professional development opportunities

• Certification programs

• Mentorship and talent investment programs

• Internal mobility

• Internship opportunities