
Amazon Connect Integration Engineer
Posted 6 days ago

Posted 6 days ago
This is a fully remote position, open to applicants in India.
• Create and uphold RESTful APIs to facilitate frontend and backend integrations
• Develop and oversee Python-based AWS Lambda functions for serverless workflows
• Set up and manage Amazon Connect contact flows, routing logic, and queue behaviors
• Design and refine DynamoDB schemas, indexes, and scalable data models
• Utilize AWS services including Lambda, API Gateway, S3, DynamoDB, IAM, and CloudWatch
• Collaborate with UI teams to ensure smooth integration between frontend applications and backend systems
• Manage infrastructure through Terraform and adopt Infrastructure-as-Code practices
• Support scalable cloud-native architectures and event-driven systems
• Collaborate with Amazon Professional Services and internal engineering teams on essential initiatives
• Diagnose production issues and assist with deployments as needed
• Over 5 years of experience in AWS cloud development and serverless architectures
• Practical expertise in Python, particularly in AWS Lambda development
• Familiarity with Amazon Connect and the configuration of contact flows
• Comprehensive understanding of DynamoDB, including schema design, indexing, and scaling techniques
• Experience in building and consuming RESTful APIs
• Knowledge of AWS services such as API Gateway, S3, IAM, CloudWatch, and DynamoDB
• Proficient with Terraform for managing infrastructure
• Awareness of event-driven and microservices-based architectures
• Excellent communication and cross-functional collaboration abilities
• Health insurance
• Language courses
• Relocation program
• Professional development opportunities
• Certification programs
• Mentorship and talent investment programs
• Internal mobility
• Internship opportunities
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