Administrative Analyst (Mid-level)

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Conduct anti-fraud analysis on refund operations for consortia;

• Perform anti-fraud evaluations to facilitate the unblocking of redemption operations for savings certificates (títulos de capitalização);

• Manage refund requests using Salesforce;

• Serve as the primary contact for Ombudsman and Reclame Aqui inquiries related to the anti-fraud monitoring process;

• Proven experience in creating and updating dashboards in Power BI.

⛳️ Requirements

• A completed or in-progress Bachelor's degree in Business Administration or a related field;

• Familiarity with Salesforce and consortia products;

• Proficient in Microsoft Office (Excel) and Power BI;

• Experience in document examination (documentoscopia).

🏝️ Benefits

• Meal voucher or food allowance;

• Discounts available for courses, universities, and language schools;

• Access to Stefanini Academy — a platform offering free, current online courses with certificates;

• Mentoring opportunities;

• Benefits club for consultations and exams;

• Health insurance coverage;

• Dental insurance coverage;

• Perks and discounts club at top establishments;

• Travel club membership;

• Pet benefits program.