Verification Specialist

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Perform employment-related verifications for job history, educational degrees or diplomas, certifications, licenses, and both professional and personal references.

• Execute both domestic and international verification processes.

• Carry out specialized verifications such as Don’t Pass The Trash (DPTT) checks.

• Adhere to departmental protocols for all verification activities.

• Prioritize and manage workload effectively, ensuring timely attempts and follow-ups on verifications.

• Handle incoming and outgoing calls and emails.

• Keep accurate records and notes of calls, emails, faxes, and mailed requests.

• Accurately receive and document verification information.

• Assess verification data for quality and compliance with AccuSourceHR standards and protocols.

• Maintain communication with all parties involved in the verification process.

• Interact professionally with clients or applicants regarding any missing information or required documents.

• Achieve or surpass minimum service expectations while remaining within established error limits.

• Perform additional duties as assigned.

⛳️ Requirements

• A high school diploma (or GED) is mandatory; or a minimum of 5 years of screening experience.

• Exceptional written and verbal communication abilities.

• Capability to write clearly and informatively.

• Flawless spelling and grammar skills.

• Proficient in communicating through email, phone, and Teams.

• Ability to produce high-quality work consistently.

• Effective and professional communication of ideas.

• Proficient in MS Office Suite, including Word, Excel, Outlook, and SharePoint.

• Strong organizational, time management, and prioritization capabilities.

• Ability to multitask and manage daily responsibilities efficiently.

• Capability to work under pressure and meet tight deadlines.

• Maintain a polite, patient, and professional demeanor.

• Strong listening skills.

• Team-oriented approach.

• Proficient in internet navigation skills.

• Quick analysis of information and identification of discrepancies.

• Access to a dedicated and ergonomic workspace at home.

• Reliable high-speed internet connection.

• Adequate lighting and minimal background noise for professional video calls and meetings.

• Ability to occasionally lift and carry up to 5 pounds.

• Capacity to work effectively from home while meeting ergonomic standards.

🏝️ Benefits

• Medical coverage (with company contribution).

• Dental insurance (with company contribution).

• Vision coverage.

• Employer-paid Life Insurance and Long-Term Disability coverage.

• Short-Term Disability benefits.

• 401(k) plan (with company matching).

• Paid holidays.

• Paid time off (PTO).

• Sick leave.

• Pet insurance.

• Remote work from home options.

• Dedicated ergonomic workspace and high-speed internet requirements for home working.