Streaming Support Engineer – Tech

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement and oversee streaming hardware, encompassing Edge Encoders and GPIO-based workflows.

• Set up and assist with SCTE-104/35 metadata insertion systems (e.g., Middleman, Crystal).

• Provide Tier-2 assistance for streaming issues that have been escalated from the Digital Support team.

• Support Connected TV (CTV) Desk operations, including VMIX integration and automation tools.

• Monitor and resolve issues related to FAST and Direct-To-Consumer (DTC) distribution systems.

• Assist with various Master Control Systems and traditional broadcast systems.

• Contribute to the deployment of new Streaming infrastructure projects and initiatives.

⛳️ Requirements

• Skilled in SCTE 104/35 digital ad insertion standards.

• Familiarity with SRT, RTMP, HLS, and Transport Stream (TS) streaming protocols.

• Working knowledge of SRT encoders, closed captioning workflows, and video switching infrastructure.

• Practical experience with vMix, BitFocus Companion, and other related live production tools.

• Understanding of FAST channel architecture and DTC distribution platforms.

• Knowledgeable about master control systems, news production workflows, and GPIO-triggered automation.

• Experience with graphic systems, including HTML-5 based systems (Flowics, Singular).

• Over 4 years of experience in a broadcast station or media production setting.

• Experience in supporting live streaming, OTT, or CTV distribution platforms.

• Broadcast engineering certifications (e.g., SBE Certification) are a plus.

• Familiarity with cloud-based playout or encoding systems.

• Understanding of digital rights management (DRM), ad tech, or OTT analytics platforms.

🏝️ Benefits

• Comprehensive Medical(Rx), Dental, and Vision Coverage.

• Health Savings Account with Company contributions.

• Flexible Spending Account.

• Employer-paid life and disability benefits.

• Paid parental leave benefits.

• Adoption and Surrogacy Benefits.

• 401(k) Plan, including matching and profit-sharing contributions.

• Employee Assistance Program.

• Voluntary benefits, including Hospital Indemnity, Critical Illness, Accident Insurance, and supplemental life insurance coverage.

• Paid Time Off, including Relocation PTO.