Scheduler

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Promote available caregiver positions across various platforms through both free and paid advertisements.

• Attract high-quality job candidates and conduct pre-screening based on established internal criteria.

• Arrange interviews and supply interviewers with resumes and notes from the screening process.

• Manage the onboarding process by gathering signed documents, distributing orientation manuals, and maintaining employee records.

• Monitor document expiration dates and ensure that caregiver files are up-to-date in AxisCare.

• Prepare and finalize caregiver schedules every Wednesday for the upcoming two weeks.

• Follow up on any unconfirmed shifts and the availability of caregivers.

• Use phone calls, texts, and emails to fill open shifts effectively.

• Participate in a weekend on-call rotation and escalate tasks as necessary.

• Strive to fill all shifts a minimum of 48 hours prior to their start.

• Keep management updated on scheduling progress and staffing requirements.

⛳️ Requirements

• Bachelor's degree in Business Administration or a related discipline.

• 1–3 years of experience in scheduling, HR coordination, or similar administrative roles in a healthcare or medical environment.

• Knowledge of medical terminology and basic health insurance concepts.

• Strong written and verbal communication skills in English.

• Availability to work from 8:00 AM to 5:00 PM EST, Monday through Friday.

• Proficient in Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint.

• Proficient in Google Suite: Docs, Sheets, and Gmail.

• Experience with scheduling systems is essential.

• Familiarity with AxisCare is highly preferred.

• Exceptional time management skills and the ability to meet tight deadlines.

• A customer-centric approach, serving both caregivers and clients effectively.

• Meticulous attention to detail in managing documents, shifts, and staff coordination.

• Capability to resolve issues and adapt swiftly to last-minute changes.

🏝️ Benefits

• Competitive salary packages that lead the industry.

• Permanent remote work arrangement.

• Company-provided equipment.

• Employer contribution to government-mandated benefits.

• Internet stipends available upon regularization.

• HMO coverage upon regularization, with an option to enroll as early as Day 1.

• PTO credits and service incentive leaves.

• Major live company events during the spring and winter.

• Monthly virtual events to appreciate employees.

• Access to company-sponsored career skills training courses.

• A corporate culture dedicated to your personal and professional advancement.