Medical Records Reviewer

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Review and assure the quality of medical records.

• Conduct final quality assessments of completed medical record requests prior to client delivery.

• Confirm the accuracy, completeness, organization, and consistency of medical records.

• Identify absent documents, inconsistencies, clinical errors, and gaps in documentation.

• Ensure that all deliverables comply with company quality standards.

• AI-Assisted Medical Review.

• Evaluate and validate AI-generated medical summaries, chronologies, and case insights.

• Utilize clinical expertise to refine, correct, and improve AI-generated outputs.

• Ensure that summaries accurately represent the underlying medical documentation.

• Issue Identification & Escalation.

• Identify deficiencies, missing information, or quality issues within completed requests.

• Escalate concerns to the relevant internal teams for prompt resolution.

• Clearly and professionally communicate findings.

• Process Improvement.

• Offer feedback on AI performance, document processing workflows, and internal review tools.

• Work collaboratively with engineering and product teams to enhance AI models and operational processes.

• Share insights that contribute to improved review accuracy and efficiency.

⛳️ Requirements

• Experience in Healthcare or Medical Records (Required).

• Prior experience in reviewing medical records OR a professional healthcare background such as: Registered Nurse (RN), Licensed Practical/Vocational Nurse (LPN/LVN), Medical Assistant, Healthcare Administrator, Medical Records Specialist, Health Information Management (HIM), or a similar healthcare-related position.

• Strong understanding of:

• Medical terminology.

• Clinical documentation.

• Medical record structures.

• Healthcare workflows.

• Proficient in using modern software platforms and AI-powered tools.

• Quick learner with the ability to adjust to new technologies.

• Strong computer skills and a keen attention to digital workflows.

• Excellent written communication skills in English.

• Capability to produce clear, concise, and professional documentation.

• Comfortable discussing issues and recommendations with internal teams.

• Exceptional attention to detail with a dedication to delivering high-quality work.

• Strong analytical and critical thinking abilities for accurate interpretation of medical information.

• Clinical judgment to assess the relevance and accuracy of medical events and documentation.

• Dependability and accountability, with the ability to work independently in a remote setting.

• Proactive communication by identifying issues early and collaborating with the team.

• Long-term commitment and a desire to grow with our company as we enhance our AI and medical review capabilities.

🏝️ Benefits

• N/A