This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Respond to user complaints based on provided scripts.

• Collaborate with the support team and other departments to address specific cases.

• Moderate photo and text content.

• Work with anti-fraud systems.

• Participate in the enhancement of work processes.

⛳️ Requirements

• English proficiency at B1 level or higher.

• Strong analytical thinking skills.

• Adaptability.

• Comfortable remote work conditions (stable internet connection, access to a working computer, and uninterrupted internet access during power outages).

• Experience with anti-fraud systems or content moderation will be a plus.

🏝️ Benefits

• The opportunity to work from anywhere in the world.

• Being part of a strong team, ensuring you gain new knowledge and skills.

• Work schedule of 2/2, with an 8-hour shift from 22:00 to 06:00.

• Continuous support from your Team Lead.

• Potential to grow into a QC specialist role.

• Breakfasts, lunches, access to sports training in Kyiv, or partial compensation for classes in Warsaw, medical insurance, paid business trips when the role requires such travel, and corporate discounts from partners.